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BanquetIndustry Ready
Banquet Operation & Management
The Banquet Operation & Management program trains trainees to deliver professional banquet and event services in five-star hotels. It covers planning, hall setup, guest service, and back-of-house operations, emphasizing hygiene, safety, and quality standards, with hands-on experience in event coordination and guest interaction.
6 weeks
Beginner
Certified
Small Groups
Duration6 weeks
Program Modules
1
Banquet Department Overview
Understand the structure, functions, and workflow of the banquet department.
2
Event Types & Setup Styles
Identify different types of events and banquet setup styles.
3
Equipment & Tools Handling
Learn proper use of banquet equipment and service tools.
4
Hygiene, Safety & Quality Standards
Apply hygiene, safety, and quality standards during banquet service.
What You'll Learn
Knowledge
Understand the structure and functions of the banquet department within Food & Beverage operations.
Identify different event types and banquet setup styles.
Recognize hygiene, safety, and quality standards during service.
Understand event coordination and operational procedures.
Skills
Set up and organize banquet halls for various events.
Operate equipment and service tools safely and efficiently.
Deliver professional guest service and communication.
Support daily operations, inventory control, and reporting.
Attitudes
Maintain a professional appearance and courteous behavior.
Work effectively in a team under event pressure.
Demonstrate attention to detail and service excellence.
Take responsibility for safety, timing, and guest satisfaction.
Topics
beginner
Overview of the banquet department and its functions
Introduction to event types and setup styles
Understanding banquet equipment and tools
Hygiene and safety standards in service
Team roles and responsibilities
Checklists and pre-event preparation
advanced
Advanced banquet setups and styles
Event execution and guest service techniques
Cashiering and banquet reconciliation
Event coordination and team supervision
Problem-solving and service recovery
Post-event evaluation and closing procedures
Your Instructor
HTC Hospitality Team
Banquet Operations Trainer
Next Start Date
February 15, 2026